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Privacy Policy
Effective Date: 26 February 2026
At Clegg’s Chilled Food Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, place orders, or contact us.
1. Information We Collect
We may collect the following information:
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Personal information: Name, email address, phone number, company details, and job title when you submit an enquiry or order.
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Technical information: IP address, browser type, device information, and browsing activity on our website.
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Cookies and similar technologies: Small files that help us enhance your experience and understand website usage.
2. How We Use Your Information
We use your information to:
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Respond to enquiries and provide customer support
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Process orders and manage deliveries
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Send updates about products, promotions, or services (if you have opted in)
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Improve website performance and user experience
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Comply with legal and regulatory requirements
We do not sell or share your personal data for marketing purposes to third parties.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
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Your consent, where applicable
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Performance of a contract (e.g., fulfilling an order)
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Compliance with legal obligations
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Legitimate interests in providing and improving our services
4. How We Protect Your Data
We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or loss of your personal data. Access is limited to authorised personnel only.
5. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data
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Request correction or deletion of your personal data
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Restrict or object to processing
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Withdraw consent (where processing is based on consent)
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Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at: orders@markclegg.co.uk
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, including:
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Remembering your preferences
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Analysing website traffic
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Improving website functionality
You can manage cookies via your browser settings.
7. Third-Party Services
Our website may include links to third-party websites or use services that process data on our behalf (e.g., analytics tools). We are not responsible for the privacy practices of third parties.
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact:
Clegg’s Chilled Food Service
Blackburn Road, Longridge, Preston, PR3 2YY
01772 785655